I can’t. I just can’t with this raising of one’s pitch at the end of sentences; this is called uptalk, and it makes every sentence that comes out of the uptalker’s mouth sound like a question and like the speaker is insecure. It’s like a plague in our society, and I hear it everywhere – mostly in young women in their 30s and younger. The ending of sentence after sentence with a rise in pitch makes the speaker sound unreliable, at best, and insecure, at worst, and I don’t understand how it goes unchecked.
There is a television commercial for Jacuzzi Bath starring Christina of HGTV, and her voice grates on my every last nerve. There is a rise to her pitch at the end of every sentence, and I can assure Jacuzzi Bath that Christina is not their best salesperson – in fact, she probably drives away customers as she sounds unsure, faddish, and well, ridiculous. I show that commercial to my students when we discuss non-verbal arguments.
38% of communication is tone of voice. 38%, people.
Last summer, I took a course through a company I will not name, and the speaker in one of the course videos spoke in uptalk throughout the entire lesson. I could not focus. She was in her 30s, and I’m in my 50s. I’m sure that makes a difference here; however, at the end of the course, we participated in a discussion thread about the materials the woman discussed. I chose to be honest about my inability to focus on the content because of the distracting uptalk, which made the woman sound inefficient, not to mention inexperienced, to lead a course.
Another participant in the discussion thread wrote, “Thank you for saying it!” in response to my direct comment regarding the speaker’s pitch. Others joined in agreement, and it is my hope that the facilitators of the online course will rethink the tone of that content’s delivery, which fell on an audience that values confidence in a speaker’s tone – we were all college-level educators for heaven’s sake.
Just two days ago, I went to a literary launch party … and there it was in a speaker … uptalk. It deeply concerns me that we are somehow teaching younger generations to speak this way. Is it TikTok? Where is it coming from? I don’t use TikTok, so I have no idea. To hear that uptalk at that event from someone who should know better… shocking.
There’s another part of me that wants to refrain from saying anything, say, ‘You do you, Boo,’ and let those who speak with uptalk have at their faddish tones of voice, which make them sound, dare I go ahead and say it? It makes them sound inept, so let’s let them; see, that offers more opportunities to those of us who understand that ending sentences on a lower tone conveys confidence and reliability. So, perhaps … let’s not tell them. But then again, I don’t want to have to continue to listen to it – it hurts my ears and my soul.
In our week discussing nonverbal argument in Comp II (That’s 2, not 11), please know I discuss tone of voice with my students – and I use a variety of sources that are not just me with my Gen X disdain for uptalk, one is Tony Robbins, and another is Vinh Giang (https://youtube.com/shorts/LpGIRhSZ3Jw?si=YC8N6Dp6a3a_aHHA). Each of these, along with other sources – like the Jacuzzi Bath commercial as evidence of what not to do, conveys the importance of tone – your pitch, your pace, your volume, and your timbre. The ability to control and use these in argument is rhetoric in its deepest sense, because 93% of communication is nonverbal (38% tone and 55% body language). My hope is that my students, especially the young women in my classes, grasp the dire necessity of focusing on more than just the words that come out of their mouths or appear on the pages of documents. HOW they are said matters more than what is said. Always.
Rant over. It was on my mind after the event I attended recently, so I needed to speak about it. And I also want to say, as a woman in her 50s who gets this, I am beyond grateful as a mother that neither of my daughters speaks in uptalk – get it, girls! I did something right.